FURSUIT HEAD REFURBish terms of service
*PLEASE NOTE* AS OF JANUARY 2021, LLM WILL NO LONGER ACCEPT REFURBISHMENT PROJECTS THAT WERE NOT MADE BY US. WE WILL ONLY ACCEPT LLM COSTUMES FURSUIT HEADS FOR ANY FUTURE REFURB PROJECTS.
Fursuit head refurbishments are taken in by a case by case basis.
Before you ship your head to me, a deposit of $200 is required for materials. Once the the head is received, I will give my "diagnosis" and determine if the head is able to be worked on, and roughly how much work is needed.
My rates for refurbs are $100/hr. The final cost will be calculated once the project is complete!
All payments under $600 must be paid in full, and will not be asked for until the head is completed. I will allow projects exceeding $600 to be paid with two short payments if needed, but will be given one month to pay in full.
Customer is responsible for all shipping costs. Shipping back to you will be calculated after the project is finished and will not be included in the cost of labor. Extra insurance will only be added upon request of customer. Clients will have their packages shipped via USPS. LLM Costumes will not be held responsible for items lost or damaged in the mail.
In the rare case that I am unable to work on a refurbishment, you will be refunded your deposit, minus the cost of shipping.
Due to risk of mold/mildew, I will not work on heads if they exceed 5 years of age. I may make exceptions if the head has been lightly worn and properly taken care of.
I will not work on heads if they have been soiled with body fluids. If your fursuit head has been used in sexual acts, I will not accept the project. Please be sure they are clean before shipment!
These projects will be worked on in between commissions. I do my best to get them completed and shipped as soon as possible! If you have a deadline, depending on how close it is, you may be charged a rush order fee ranging from a 20%-50% additional fee.
If you are needing new lining to your head, this will come at an additional cost of $70. This is not included in a normal refurbishment, and will be tagged on separately.
Refurbishment projects will not be added to my trello queue. If you have telegram, or are on social media (facebook, twitter,instagram), I will send progress photos through there.
Please, be very reasonable when asking for updates. Again, these will be worked on in between commissions. I send photos of each stage as I go along. If I feel you are being unreasonable with your messages, I reserve the right to cancel your commission. I also reserve the right to charge for the work I've done, and return your head to you unfinished.
If the head needs to be near or completely redone, I will decline the project. I am always open for new fursuit head commissions and take payment plans!
Please be sure you've read and understood this TOS before submitting your form. Ignorance to the terms does not exclude you from them.
You must be 18 years or older for this project, or have parental permission. I will ask for ID!